+1-855-211-0932 (ID:252814)
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Customer Support

Context Help

If you get lost inside our Control Panel, the very first thing you should do is push the Help button, which is present on each and every page. A context menu will appear. It offers thorough info about all the actions that you can carry out on the page in question. Each pop-up window appears on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a huge variety of tutorial video clips describing how to work with our Control Panel. They're meant for those of you who want to see how things are getting done instead of just reading articles. Thus, anyone can swiftly find their way around our web hosting Control Panel by simply watching our step-by-step how-to video clips.


If you can't find the solution you searching for, explore our comprehensive Frequently Asked Questions database, which covers questions asked by real users and provides real solutions. We regulary update our Frequently Asked Questions database with new entries in an attempt to embrace all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the answer you need in the FAQ section either, we have a great team of customer service technicians available 24/7 and ready to assist you with any query. Each support ticket you send will be answered in less than 60 minutes (the average support ticket response time is only twenty mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 252814

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com